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Give your mobile workers the edge with a hand-held system that really helps. Whether they are the drivers of your delivery fleet, your team of field service engineers or your 'road warrior' representatives, ReDeTrack will help them manage their activities and keep you and your customers up to date with their progress within seconds.

Track and Trace for Couriers
Track and Trace for Couriers

ReDeTrack provides delivery information, track and trace and proof of delivery using data collected by your drivers using mobile computers, and on-line web reporting that you and your customers can use to monitor progress.

Your drivers and depot operatives use their handheld computers to scan package label bar codes and record signatures while collections and deliveries are made and the data they collect is automatically transmitted to your website.

Your customers use their shipment tracking console to see what stage of the delivery process a package has reached and when. Relevant details are collected at every stage, like the time-stamp, the driver name, the location and the recipient name and signature for proof of delivery (POD).

Location Tracking and SatNav
Location Tracking and SatNav

ReDeTrack allows live location tracking and satellite navigation.

Use a terminal with built-in GPS or add a separate GPS receiver and ReDeTrack will provide up to the minute location data. Use the interactive web-based map to view current or past locations. You can choose to see everyone on the same map, follow one unit as it moves or see a historic time-lapse replay.

The integrated satellite navigation option will guide your operator to the next job with a single click - no need to type in address details by hand.

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Field Service

Job lists are automatically downloaded to your engineers' device and their progress through the work is monitored every step of the way. They can view a list of jobs and view details of each, such as date, time, address and notes.

As each job is completed it is removed from the list and its completion details are simultaneously uploaded to the reporting server while the engineer moves on to the next job. 

Salesforce

Schedule appointments for your reps and they will automatically be displayed on their personal calendar window. Their activities are automatically journalled and future visits are automatically generated by business rules or manually created.

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