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Weekly Updates
Week 02
LinkedIn Ads not Working
Week 50
Meeting at Maina
Week 46
New Feature: Action Messages
A New Pidion
Week 44
Amex Building, Brighton
Visitors from Verona
Week 43
High Street Logistics
Customer Lands Major Supermarket Deal
Week 42
New Disaster Recovery Service
Week 41
Psion Teklogix Ikon
LinkedIn Ads
Week 40
New Avondale Bid
Interest from Northwest Courier
Week 38
SME Not Inspirational
Week 37
Second LSG Meeting
Week 36
Another New Centrex Project
Intercity Involved in New Contract
Week 35
Verona Visit
Week 34
LSG Proposal In
Meeting with LSG
Week 33
A New Hub for Centrex
Interest from LSG
Week 29
FP7 Rides Again
Server Migration Complete
Week 28
Capital Go Live
Week 27
Working with Avondale
Week 26
iSware to Appear in UK Construction Magazine
Accredit UK On Site
Week 23
Server Migration
Fittleworh Pull Out
Centrex Project Meeting
Week 22
Second visit to Avondale Site
Week 21
Fittleworth Meeting
Preparations for Capital Express Trial
Week 20
Avondale Waste Management Project Update
Week 19
Trial Feedback
Planning ReDeTrack Trial
Week 15
Avondale bid for Sir Robert McAlpine project
Week 14
Avondale confirm Order for Waste Management System
ReDeTrack selected for Fittleworth trial
Week 13
New Tool: Stock Time Machine
Week 12
New Mapping Improvements
Week 09
Leicester Project Continues
iSware Switch to Garmin
Week 08
New Mobile Workers Tools
News back on line
Week 07
Second Visit to Leicester
Week 06
New Work for Intercity Possible
Warwick Proposal In
New Client's Data Import Complete
Week 05
Decision from Leicester
First Meeting with Leicester Client
Visit from Warwick University
Week 04
Centrex to Acquire Google Premier API
Another New Lead
More Centrex Work
Week 03
Phones4u Proposal In
Time Flies
Still Life in the South Coast Project
Week 02
New Phones4u Project
Week 49
Second India Meeting
First face-to-face Meeting in India
Week 48
India Visit
Week 45
Kuwaiti Proposal In
West Midlands ICT Cluster Conference
Week 43
Kuwait Conference
Week 42
New Starter
Crossing Continents
Week 41
GPS Version for Russia
Week 40
Selection Process Concludes
Week 39
Interviewing Begins
Week 38
Meeting With Mouchel
Week 37
Demo on South Coast
Week 35
We're Hiring
Another New Tool
Week 34
Ghana Prospect
Week 33
Demo for New Lead
Week 31
New Look for PDA Application
New Enquiry from Health Sector
Week 30
Business Figures Positive
FP7 Project Proposal In
New Summary Reporting Capability
Week 29
Mouchel Project Continues
Week 28
Praise Indeed
Second Meeting with High Street Name
Week 27
Helsinki Day 2
Day 1 of Helsinki FP7 Workshop
An Enquiry from Old Friends
Week 26
More Warehouse Work for Centrex
New Project for High Street Name
Week 25
Russian Agent
Small but Useful
Week 24
GPS Positioning now Free of Charge
Week 23
Second Brussels Meeting
Meeting in Brussels
Week 22
A Very Mobile Demo
Week 21
Warehouse Management for Centrex
Week 20
Transport Europe
Avondale Meeting
Scotland Demo
Warehouse Management Add-on
Week 19
Meeting with Major Healthcare Service Provider
Week 18
Healthcare Oportunity
Scottish Courier Shows Interest
Inventory Management Function in Beta
Week 17
Centrex Turn Off Legacy System
iSware receive Accredit UK approved status
Week 16
European Project in the offing
Enquiry from Eire
Another Enquiry
Week 14
Midlands FM Demo
Sale in Northwest England
Week 13
Midlands FM Enquiry
Accredit UK Assesment (Part 2)
Week 12
Centrex Acceptance
Week 11
First Centrex PDA Update
Week 10
Accredit UK Assesment
Phones4u Handset Trade-ins are Popular
Week 09
First Phase of Centrex Installation
Week 08
Possible Electronics Supplier
First Russian Meeting a Success
St Petersburg Visit
Centrex Begin Rollout Test
Visit to Centrex in Milton Keynes
Week 07
Centrex Rollout Planning Meeting
Week 06
First Accredit Meeting
Week 05
Mouchel Take Delivery
Version 2.2.8 Under Testing
Week 04
Automated Timesheet Function
Week 03
Russian Trip to be Planned
Second Mouchel Workshop
Last Centrex Workshop Before Delivery
Week 02
First Steps in Internationalisation
Centrex Project Moves Forward
Mouchel Project Kicks Off
Week 51
Project Workshop with Centrex
Week 50
Lets go Multi-Lingual
Mouchel Sign Off
Week 49
Centrex Place Order
Another Centrex Meeting
Week 48
Centrex Consider Full Rollout
A Russian Project in the Offing
Romanian Address Database
Week 47
Four more Pidion BIP 5000s for Intercity
Build Up Stoke
Week 46
Further Progress at Centrex
Week 45
Quote in at Manufacturing Company
Week 44
Meeting with Manufacturing Company a Success
New Phones4U Service is to go ahead
Week 43
Continued Interest from Romania
An Interesting Enquiry
Phones4U System Goes Live
Week 42
Skanska visit Avondale
Yet another Phones4U service on the horizon
Week 41
Sir Robert McAlpine get a look at Avondale\'s Booking System
Week 40
New Phones4U System Preparations Close to Completion
Hands Across the (Irish) Sea
A Facelift for Avondale
Week 39
CPL Show a Success
New Phones4U Process Supported
CPL Expo in London
Week 38
Bromley May Yet Buy ReDeTrack
CPL Show Preparations Continue
Week 37
Public Sector Interest
Week 35
More Pidions for Intercity
Week 34
Another Overseas Enquiry
Week 33
New Vodafone Service
New PDAs on trial at Intercity
Avondale Website Complete
Week 32
New Feature
Week 31
Bromley Council Still Hopeful
Week 30
Depot Tool Goes Into Service
Week 29
Enquiry from Jordan
Week 28
iSware to seek Accredit UK Certification
Avondale Project a Success
Week 26
Crosby Prospects
Centrex
Week 25
A Clean Test Run for Phones4U
Avondale Accept Delivery
Week 24
Yet another Complete Courier Component
Avondale Final Furlong
Week 23
Phones 4U Testing Nearly Finished
Avondale Changes Nearing Completion
Avondale Project Milestone
Week 22
Routing Trial
Mobile Platforms Research
Week 20
Avondale Order Confirmed
Avondale Construction
Week 19
Portech Partnership
RFID Expert
Closer Working with Tang Solutions
Week 18
Interest from another Construction Company
Phones 4U Changes
Week 17
Collaborations Gallore
Interop 2008
Week 16
Silverlight
The Road To Mandalay (Interop 2008)
Intercity Upgrade
Week 15
Advert in PIR CONSTRUCTION MAGAZINE
Gantt Charts
Week 14
Package Labels
Invoice Tool
Week 13
iSware at Interop
Recurring Tasks now Available
iSware to Present at CPL
Week 12
Council Mail Room
Laundry Project to Continue in April
Week 11
New Partnership Takes a Step Closer
SatNav Improved
The Complete Courier Solution
Week 10
News - you're reading it!
Website Revamp
Investment News
Week 09
Another New Partnership on the Horizon
Report Optimisation
New 'IBT' Service
Week 08
New Market Sector a Possibility
New Partnership
Crosby Training 'Excellent'
Week 07
Interest from Buildings Maintenance Company
Week 05
A Possible Hospitality Sector Project
Monthly Updates
December
Meeting at Maina
2010-12-17 10:00:00
We met Maina in Southall today. They are a freight forwarder with strong links in India and the Middle East. They were impressed with ReDeTrack and hope to take things forward in the New Year.
November
New Feature: Action Messages
2010-11-19 12:00:00
We have added a concept we call Action Messages to the PDA software. These can be configured to pop up when the user does something (such as make a delivery, a collection or look at a job). One of our customers has an Action Message asking the driver 'Have you locked your vehicle?' - when he acknowledges this as message is sent to the server to say that he has read the message.
Amex Building, Brighton
2010-11-04 12:00:00
We're proud to announce that Sir Robert McAlpine are now using our building site delivery management system at their Amex project in Brighton. Our services were included by our good friends Avondale Construction, who are also showing the MWAmex team our waste management and warehouse management solutions.
Visitors from Verona
2010-11-01 12:00:00
We are being visited this week by a delegation from The University of Verona. They have a faculty that specialises in Logistics and are interested in working with us. But its not all going to be business - we have arranged a busy social schedule too, including Alton Towers, Alan Ayckbourn at The New Vic and Jazz at Cadwaladers!
October
New Disaster Recovery Service
2010-10-19 00:00:00
ReDeTrack now comes with Disaster Recovery as standard. We know that the market is still nervous about accessing their business critical systems over the internet, which is why all ReDeTrack back office systems are now duel-hosted (in two  different countries) to ensure continuity through anything but the end of the world.
Psion Teklogix Ikon
2010-10-13 00:00:00
We've just added to Psion Teklogix Ikon to the stable of supported PDAs. The good people at Varlink have supported in our integration and testing programme and the unit looks good.
September
SME Not Inspirational
2010-09-21 09:00:00
We attended the Service Management Expo at the NEC in Birmingham today. It wasn't very interesting! Nothing much seems to have changed in the technology available - PDAs are still expensive and our competitors' software is still miles behind us! C'est la Vie!
Another New Centrex Project
2010-09-10 12:00:00
We met with Centrex at their HQ in Ashington today. Their business is thriving (with help from ReDeTrack) but they are not a company to sit on their bums! They have a pitch later in the week for a big new contract and have no intention of taking it easy on sales. They have also asked us to look into the possibilities offered by the iPhone as a means of providing new services to their clients - that's got us thinking.....
Intercity Involved in New Contract
2010-09-08 10:00:00
We can't say much about this, but a client of Intercity has just landed a major deal with a well-known high-street store. The client will need certain additional capabilities and ReDeTrack will deliver them. We'll tell you more later...
August
Verona Visit
2010-08-30 07:00:00
Director Dave Hindle is visiting Verona. He will be attending two days of meetings with other members of the FP7 project consortium. The project (code-named SABER) will, if successful, delivery massive benefits for our clients. Stafforshire and Verona Universities will be represented along with businesses from Russia, Finland and Italy.
Meeting with LSG
2010-08-26 11:00:00
We met with representative of Lifestyle Services Group at their HQ in Crewe today. We discussed their mobile-phone trade-in system requirements and have agreed to respond with a proposal.
July
FP7 Rides Again
2010-07-21 14:00:00
We were disappointed not have not received funding for our FP7 proposal last year, but we gave ourselves very little time to produce the proposal and quality suffered. We are going to put our idea forward again this year (the closing date is mid December) and this time we will have plenty of time to get it right. We kicked the process off today with a meeting in Birmingham with Staffordshire University and the newly formed West Midlands European Service.
Server Migration Complete
2010-07-21 09:00:00
Our oldest server platform has now been turned off on completion of a successful migration to the new replacement. This new platform is brand new and has a greatly increased processing power over the one it has replaced. The migration was smooth and uneventful and those of our clients whose services were provided on this platform were subject to a minimal (1 hour) outage outside of any of their normal operating times.
Capital Go Live
2010-07-13 15:45:00
Capital Express have started using ReDeTrack in earnest today (a little ahead of schedule). A new customer of theirs has come on board and want to get the benefits of ReDeTrack right away. We had planned for the rollout to start with Jessops (an existing client) and this was planned to start in a few days from now. Its a good thing ReDeTrack and the iSware team are so versatile!
June
Accredit UK On Site
2010-06-29 12:00:00
Accredit UK have visited us today to perform their annual quality review. We are proud of our Accredit UK qualify mark and expect our score to have improved on last year. Our policies and procedures have been expanded to cover some new areas and our electronic ticket system has taken over many processes that before depended on cumbersome file-based processes.
Server Migration
2010-06-10 12:00:00
It happens some times - you just have to retire an old platform and replace it with a brand-spanking-new one. Our oldest server platform has been in service now for over four years and it is now time to stop postponing her inevitable demise. The key for us is the ensure that the migration has minimum impact on our customers and those that use this platform will be involved in planning any outages that we cannot avoid.
May
Fittleworth Meeting
2010-05-27 09:00:00
Today we met with representatives of the Fittleworth operations and IT teams. The meeting went very well and all concerned have agreed a few objectives that will enhance the benefits that ReDeTrack will offer their business.
Avondale Waste Management Project Update
2010-05-18 10:00:00
We today delivered the PDAs to the building site at which Avondale will be using ReDeTrack to monitor waste. The system will be used to capture the weight of quantities of wasted building materials for production of monthly summary reports by contractor and waste stream. We hope that this will be only the first of a number of similar joint projects.
April
Continuing our project in Leicester
2010-04-26 09:55:35

After a few meetings and discussions, our project in Leicester is developing at an enjoyable rate. We have provided new tailor made tools for the company, to help them use ReDeTrack to its highest ability.

We have also changed some features on the mapping tool to make it easier to use, adding labels to drivers on the maps and devices highlighting the routes. 

Avondale bid for Sir Robert McAlpine project
2010-04-13 10:10:07
Avondale Construction, a London-based client, has asked us to assist them in producing a bid for the McAlpine Croydon CURV project. This project will replace the Croydon Council buildings with a new state-of-the-art construction. The project will take account of modern environmental and legislative requirements and iSware systems will be there to help with delivery scheduling, CO2 estimates and waste management records.
Avondale confirm Order for Waste Management System
2010-04-10 09:00:27
iSware provided a quote with regards to the Waste Management system utilising PDAs and Wheelie Bins required by Avondale. This offer has been accepted and a go ahead has been confirmed, and set to go ahead in May
February
Second Visit to Leicester
2010-02-17 09:30:00
We visited our new client in Leicester today to deliver their operational ReDeTrack system - only two weeks after our initial demo earlier this month. The system includes a data import for their bespoke customer order data file, a web-based portal for them and for their customers and a PDA for scanning bar codes, listing work assignments and capturing proofs of delivery. We have agreed certain additional actions for both sides - we will add certain functions to their configuration to allow other types of operation (all from our existing arsenal of features) and they will test the components delivered today against their processes. We have also agreed to deliver a process map for their various services to help them design their approach their use of ReDeTrack.
New Work for Intercity Possible
2010-02-12 10:00:00
We have submitted a proposal to Intercity Express today. They have a new requirement for which they are considering using some of the newer parts of ReDeTrack. They will use some of our new in-depot tools (for goods received, order picking and route sorting).
Decision from Leicester
2010-02-04 09:00:00
We met them only yesterday, but our Leicester-based prospect has contacted us today to tell us that they want to go ahead with ReDeTrack. We will make the establish their ReDeTrack system, develop a data import interface for their customer data and provide a test PDA over the next two weeks before we visit them again to deliver a fully-functioning system.
First Meeting with Leicester Client
2010-02-03 09:30:00
We met with our Leicester-based prospective client today. They were very impressed with ReDeTrack and will be contacting us soon to let us know what they decide.
Visit from Warwick University
2010-02-02 12:00:00
We are planning a joint industrial-academic project with the University of Warwick. Dr Matthew Hocking of the University's International Digital Laboratory visited us at our head office to discuss the project, which will provide process analysis and systems planning for one of our clients (who will not pay for this service).
January
Another New Lead
2010-01-27 09:00:00
A Leicester-based courier has contacted us to invite us to provide a demonstration of ReDeTrack. We have planned this for next Wednesday.
Centrex to Acquire Google Premier API
2010-01-27 09:00:00
Centrex have asked us to go ahead with their purchase of the Google Maps API Premier product. This will enable Centrex to use the Google Maps API to view the location and movements of their fleet using Google maps. It will also allow the ReDeTrack routing algorithms to use Google to measure distances between locations while it optimises routes.
Still Life in the South Coast Project
2010-01-19 09:00:00
Back in September we met a company based on the south coast to demonstrate ReDeTrack and to discuss their project requirements. We followed this up with a proposal. We received a call from them today and they tell us they are looking to start the project soon. We hope to hear by the end of February.
New Phones4u Project
2010-01-14 09:00:00
Today we met with a director at Phones4u to discuss a new project. They require our skills in setting up a new add-on to their existing IT systems. This new function will mesh with the ReDeTrack system used by their courier for track and trace purposes.
December
Second India Meeting
2009-12-09 10:30:00
Today we meet with the Managing Director of the Indian company. We agreed a scope and approximate timeslcales for a project to produce a trial system. The trial will begin some time next year. Our meeting concluded with the signing of a reciprocal exclusivity agreement, which binds us to working together for the duration of the project.
First face-to-face Meeting in India
2009-12-08 10:00:00
Today we met with our Indian hosts. The purpose of this preliminary meeting was to get to know each other and to enable a demonstration of the ReDeTrack system at their offices. The meeting was extremely positive and we have agreed to meet again tomorrow to look at developing our relationship.
India Visit
2009-12-06 09:00:00
We embark today on a trip to India. We will spend a few days with a company that has shown an interest in ReDeTrack. We can't tell you who they are or even where they are based - we are sworn to secrecy!
November
Kuwaiti Proposal In
2009-11-11 09:00:00
Our proposal to our new friends in Kuwait is now with them. They have one interested party and, should our terms suit them, we will work together on delivering a ReDeTrack system in the gulf.
West Midlands ICT Cluster Conference
2009-11-10 09:00:00
The conference at the national motorcycle museum was very interesting today. We gleaned some interesting new information about the European FP7 process and about Shareband (a useful gadget that allows you to combine two different broadband sources to increase bandwidth and to protect you against failure when one goes down but the other stays up).
October
Kuwait Conference
2009-10-28 11:00:00
We held a teleconference with a Kuwaiti company today. They are interested in reselling ReDeTrack into the gulf area and wanted to see what it could do. With the aid of all the latest Internet communication tools, we were able to conduct the meeting and demonstration with sound, vision and a shared desktop.
Crossing Continents
2009-10-19 08:00:00
We are moving forward with an enquiry we have received from India. We spoke to them today and are working on a visit plan. We expect to see them in India later this year. I'd like to tell you more about the project, but we have a confidentiality agreement in place. Keep reading the news and watch for announcements regarding this very exciting project.
GPS Version for Russia
2009-10-12 14:00:00
Our friends in Russia have today taken delivery of a update that will allow them to demonstrate the GPS tracking capabilities of ReDeTrack to our potential clients in their part of the world.
September
Demo on South Coast
2009-09-17 14:12:21
We met a representative of a national medical product distribution company today in a town on the South Coast. We demonstrated ReDeTrack as a solution to their delivery tracking requirement and have agreed to provide a proposal.
We're Hiring
2009-09-02 14:09:23
We have had a meeting today with Graduate Advantage. They provide graduate search and introduction services to small businesses to help them to find suitable candidates for vacant positions. We will be engaging them with our search for a graduate programmer.
August
Ghana Prospect
2009-08-26 14:00:59
We held a meeting with a budding UK entrepreneur today. His company have a relationship with the post office of Ghana. We may be working together later this year to set up a pilot of ReDeTrack in the country to prove its suitability for parcel and letter track and trace.
New Look for PDA Application
2009-08-06 16:00:37

Our development team have just released a new version of the ReDeTrack PDA application. This one includes what they have called 'skinning'. This allows us to provide your PDA application with a unique an eye-catching look and feel. When your customer signs for a delivery, they will see colours, shapes and icons that fit with your corporate brand rather than the standard Windows(TM) look and feel.

July
Business Figures Positive
2009-07-30 15:48:06

It has always been our policy to avoid business risks wherever possible. For this reason, iSware does is not exposed to any significant issues as a result of the current restrictions in the availability of credit. We have completed our 2007/2008 annual accounts today and are happy to have seen a doubling in revenues on our 2006/2007 accounts. Early signs are that our 2008/2009 accounts will show at least a further doubling.

New Summary Reporting Capability
2009-07-27 10:00:00
The ReDeTrack reporting system has been extended to provide powerful summary data. The use can select the value or group of values over which to summarise the raw data and the reports switch instantly to the summary view. As with the standard raw data reports, the summary data can be instantly downloaded to Excel and other spreadsheets.
Mouchel Project Continues
2009-07-20 10:00:00
After a pause for the end of various financial years and for a look at the general economic situation, Mouchel are now looking a continuing their ReDeTrack project and we a delighted!
June
New Project for High Street Name
2009-06-29 13:50:51
A big High Street name has approached us to discuss using ReDeTrack to support one of their new consumer products. Its too early to reveal more details, but we are very excited.
Russian Agent
2009-06-25 13:46:42
Our partners in Russia have recently acquired two PDAs in order to provide demonstrations of ReDeTrack to possible clients. The customised back office tools will be presented using Russian language rather than English, using our translation functions, and the PDAs will be equipped with Russian SIM cards.
Meeting in Brussels
2009-06-09 15:00:00
Today we hosted a project kick-off meeting in Brussels. The project will develop top-secret product that, we beleive, will open up mobile computing to a much wider user-base. Our collaborators include SMEs and Universities from accross Europe. We will be meeting again tomorrow morning to plan our next steps.
May
Warehouse Management for Centrex
2009-05-27 11:00:00
We visited the Centrex Milton Keynes Hub today to evaluate the feasibility of their using our new WM add on to handle warehouse inventory. We have agreed a plan and expect to roll the new functionality into their operation over the next couple of weeks.
Avondale Meeting
2009-05-21 11:00:00
We were asked back to Avondale construction today. They have been promoting the Site Delivery Bookings system we provided them with another of their clients lately. They are also interested in ReDeTrack as a possible solution for a tracking problem they have.
Meeting with Major Healthcare Service Provider
2009-05-12 10:00:00

Today we met with a global service company. They are currently looking for a track and trace system, like ReDeTrack, to help them monitor and control movements of items between their client's healthcare locations in one of the UK regions. We provided a demonstration of ReDeTrack and have agreed to work together on their forthcoming tender.

April
iSware receive Accredit UK approved status
2009-04-28 10:00:00
We heard today that our application for Accredit UK quality approval has been successful. The transformation of some of our business processes and practices have been completed and the time and effort we have put in have proved very worthwhile. We will now be able to display the Accredit UK QA logo on our website and company stationary and the business will perform more efficiently and to a higher quality standard than our already high internally governed quality standards.
European Project in the offing
2009-04-23 09:00:00
We are planning a new project. If we can put together a convincing proposal, the project will involve a number of companies in the UK, Europe and Russia and may receive funding from the EU. We are planning a meeting of interested parties to take place in Amsterdam next month.
Midlands FM Demo
2009-04-08 11:00:00
We visited our potential client in the Midlands today. They are interested in putting ReDeTrack into their facilities management process. They provide services for many high-street names.
Sale in Northwest England
2009-04-07 08:00:00
We have been contacted by a courier based in the Northwest - we aren't saying any more about them right now. We visitied them today to demonstrate ReDeTrack and they have agreed to a purchase.
March
Centrex Acceptance
2009-03-25 14:00:00
Centrex confirmed today that their ReDeTrack system is now ready for operation. They have a 25 unit system with 22 units operational in the field, 1 on the trunk route and 2 in the main warehouse in Milton Keynes. Their version includes a number of specific features designed to accommodate their particular style of business. The Centrex product combines, workshop repair services with transportation and on-site engineer services to provide high availablity IT equipment sevice. Their ReDeTrack project has already attracted new business, including the recent signing of a new contract worth in the region of £0.5M per annum to them.
Phones4u Handset Trade-ins are Popular
2009-03-09 10:00:00
Since we created the Phone4u handset trade-in screen (now operational in their 460 stores nationwide) their customers have responded well to the service. Phones4u have asked for a summary report on trade in orders raised and the results were very pleasing. Customers have brought close to 20,000 handsets to their local Phone4u store for an upgrade so far. The Intercity ReDeTrack system is coping well with the extra volumes, with over a million orders handled over the last 12 months.
February
First Russian Meeting a Success
2009-02-27 10:00:00
We met with the board of a Russian postal company today. They areplanning their response to the global financial crisis and are looking for ways to reduce costs and increase the value of thier service. The see ReDeTrack as a route to acheiving these goals, and by coupling this with a reduction in their volume, believe they can keep their revenues constant. We have agreed to work together on their specification documents over the next few weeks.
St Petersburg Visit
2009-02-26 05:00:00
We are visiting a contact in St Petersburg, starting today. We don't arrive until this evening, but have a busy schedule starting early tomorrow. During the trip we plan to meet with potential clients and suppliers.
Centrex Begin Rollout Test
2009-02-24 16:00:00
Centrex have now begun trialling their ReDeTrack system at their Ashington headquarters and their Milton Keynes hub. This testing will take in all aspects of their operation and their ReDeTrack system, from order entry, to route allocation, to field operations at the warehouse, on a trunk route and in field service delivery, to invoice generation and reporting.
Centrex Rollout Planning Meeting
2009-02-17 12:00:00
Centrex have now taken delivery of their 22 PDAs. We visited them today in Ashington to help them plan the rollout and to organise our support for the process. A further meeting is planned to take place next week at their Milton Keynes warehouse.
Mouchel Take Delivery
2009-02-06 12:00:00
Mouchel today took delivery of their initial 12 PDAs. The rollout is planned to ramp up to full deployment in April. The time until then will be used to tease out snags and execute a training programme.
January
Russian Trip to be Planned
2009-01-21 11:40:00
Today, we spoke to a Russian business contact made last year at the CPL show. He is keen for us to visit him and his team in St Petersburg and it now seems likely that a trip will be made in February.
First Steps in Internationalisation
2009-01-16 10:00:00
The ReDeTrack console software has been updated to allow non-Roman alphabetic characters and a new translation function has been added to the system. A small number of Russian translations have been tested with the new multi-lingual ReDeTrack system.
December
Lets go Multi-Lingual
2008-12-18 09:00:00
With interest from Russia and Romania, we have decided to add international languages to the ReDeTrack server and client components. This will start with support for non Roman alphabetic characters. Subsequent work will allow the server pages to be translated on the fly using our new language database.
Mouchel Sign Off
2008-12-15 08:27:00
We are proud and delighted to announce that we have today received confirmation of an order from Mouchel. They will use ReDeTrack to manage the delivery process of their buildings maintenance services operated in Rochdale on behalf of the council. The project will kick off next year and go into service before Easter.
Centrex Place Order
2008-12-11 17:00:00
We have today received confirmation that Centrex will be purchasing ReDeTrack to support their IT equipment repair and transportation business. We will be planning the project tomorrow and kicking it off next week. We plan to have a working system in place early next year.
November
Four more Pidion BIP 5000s for Intercity
2008-11-27 10:00:00
Intercity today took delivery of 4 more Pidion BIP 5000s running ReDeTrack. This brings their total number of ReDeTrack terminals to nearly 70 - a huge expansion from their initial 15 units less than 3 years ago.
Further Progress at Centrex
2008-11-17 12:00:00
Centrex have requested information from us on how ReDeTrack can support interfaces to other systems. They are currently looking at LEO from Hamilton Hall as a possible solution for their IT equipment servicing product and need to know that LEO and ReDeTrack will talk to each other efficiently. Both systems already use interfaces of a similar nature in installations for other clients and bringing them together for Centrex poses no significant challenges. We provided a convincing case study in the form of a schematic of the multitude of interfaces currently in use in the Intercity Express system, which currently has interfaces to two other systems.
New Phones4U Service is to go ahead
2008-11-05 10:00:00
We recently reported on a new service that Phones4U are considering offering to its customers. Today it was confirmed that this project will go ahead. Initially there will be a small-scale rollout to 'test the water' of customer demand. This trial will require some small changes and support from us. Should take-up be sufficient to support a more general rollout, a large-scale project will be initiated. The outcome of this will be further ReDeTrack features and a 40 vehicle fleet increase (and a corresponding ReDeTrack mobile user increase) at Intercity Express.
October
Phones4U System Goes Live
2008-10-28 09:00:00

All 460 Phones4U stores in the UK are now using their ReDeTrack ordering screen to book Nokia N95 trade-ins. Nokie N94 owners can bring their handsets to their local Phones4U store to request a trade-in and the store will use their ReDeTrack ordering screen to schedule the Intercity Express to collect the old handset from the store. The whole process will be tracked using ReDeTrack, from order entry to delivery into the Phones4U warehouse.

This is now our largest system installation, having 70 mobile users, 460 remote web-based users and around 6 base office users. The system is running quickly and efficiently.

Yet another Phones4U service on the horizon
2008-10-21 10:00:00
We met with Intercity Express today to talk about another new service being mooted by Phones4U. The new service will enhance the current range of customer services (but we can't say how right now). The project, should it go ahead, will require a few additions to the functionality of ReDeTrack and the addition of a further 40 vehicles to the Intercity fleet (and 40 more ReDeTrack mobile scanners).
Sir Robert McAlpine get a look at Avondale's Booking System
2008-10-13 11:00:00
Avondale Construction hosted a demonstration of their building site booking system (powered by ReDeTrack) at the head offices in London. Representatives of Sir Robert McAlpine attended the demonstration and were reportedly impressed with the new facility.
September
Bromley May Yet Buy ReDeTrack
2008-09-25 13:48:01
We were invited to Bromley council again today and met the team to revisit the details of their requirement. ReDeTrack is still seen as a suitable solution and the funding appears to be in place. We hope to receive and order in the next week or two.
Public Sector Interest
2008-09-17 15:00:00
We today met with a company operating in the local authority realm in the North of England. We won't say who just yet, but they are a vew large and well known organisation and are looking for a mobile system to help manage maintenance work. The visit went well and they are now looking at the business case for a ReDeTrack purchase. We will publish more detail later.
August
New Vodafone Service
2008-08-21 18:00:50
We are happy to announce that we have negotiated a new Vodafone package for our clients. The ReDeTrack system requires a SIM card in each Hand Held Terminal (PDA) to allow the transfer of GPS, delivery and POD details within seconds of them being available. Our new service will allow our customers to use Vodafone data services at a flat rate of £5 per month - with no additional charges for use.
New PDAs on trial at Intercity
2008-08-21 08:57:16
Intercity express today took delivery of three new Pidion BIP5000 PDAs to add to their growing stock of ReDeTrack handheld terminals. The BIPs are lightweight and somewhat rugged (although not industrial strength) and include a 1D barcode scanner and GPRS radio - ideal for ReDeTrack. Intercity chose the GPS vehicle cradle option, which will allow them to use ReDeTrack to  track vehicles and, at a later stage, use ReDeTrack's integrated Satellite Navigation facility.
New Feature
2008-08-11 14:06:24
ReDeTrack version 2.02.00 will include a new pre-load feature. This will allow warehouse and depot staff to download the load details to the terminal before the driver is on site. The operator types in or scans the registration or route identifier of the vehicle and ReDeTrack provides a list of items to load. When the driver signs in later, the unit and vehicle are already loaded with the deliveries for the day so he or she can get out and start delivering immediately.
July
iSware to seek Accredit UK Certification
2008-07-17 11:45:40
We will soon be emarking upon the Accredit UK quality certification process. This involves examining and improving our quality and business processes and culminates in an assessment. Following a successful examination we would be awarded the Accredit UK mark. We hope to acheive this before the end of 2008.
Avondale Project a Success
2008-07-16 11:49:41

Avondale Construction of London have now completed payments for their new ReDeTrack-powered building site delivery slot booking system. The project took one month from Purchase Order to Delivery. This process included requirements gathering, software design, changes and testing, followed by delivery and training.

Avondale and we are very pleased with our performance.

Centrex
2008-07-01 10:00:00
Centrex Services, of Newcastle, have requested a 3 unit pilot of ReDeTrack. The system will help them plan, monitor and control their operations. Centrex provide delivery and repair services to their IT customers from their bases in Newcastle and Milton Keynes.
June
Avondale Accept Delivery
2008-06-24 09:00:00
Avondale today accepted the delivery of their new Site Delivery Booking System. They spent the last few days trying it out in-house and reported 'everything working well' and the manager responsible said 'I am very pleased with it'. The next step in the project will be to roll it out to one of their clients. This should happen within the next couple of weeks.
Yet another Complete Courier Component
2008-06-20 10:00:00
A new project was started today. We will be adding an in-depot tool to the already massive set of components to be included in our forthcoming 'Complete Courier' solution. The new component will allow a PC in the depot to be used to scan the bar codes of packages and pallets on receipt and dispatch, and to manage palletisation of packages, either building pallets or splitting them up. The new system will enable even greater visibility of package movements, even when ad-hoc palletisation is employed in day-to-day operations.
Routing Trial
2008-06-06 10:00:00
We met with Mark Clarke of Intercity Express (an existing ReDeTrack customer) today. As the Intercity business grows, they are finding the routing and scheduling process increasingly difficult. Coupling this with the recent increases in fuel prices, Mark has identified the need to automate these processes to some degree in order to speed up the process and, hopefully, to make routes more fuel efficient. We have agreed to go into trials with Intercity of our the Routing component of our forthcoming 'Complete Courier' solution.
May
Avondale Order Confirmed
2008-05-23 12:00:00
Avondale Construction today confirmed their order for a materials delivery time booking system based on components of ReDeTrack. Avondale are a major building services company, operating in the City and Greater London area. They are employed by some of the UK's biggest main contractors, such as Sir Robert McAlpine and Laing O'Rourke. ReDeTrack will allow the main contractors to book time-slots on line, using the Avondale website. The bookings will be managed by the Avondale team and confirmed by email.
Portech Partnership
2008-05-15 11:00:00
We met Shaz Nazeem or Portech today at their headquarters in The Custard Factory in Birmingham. Portech have two mobile solutions: their 'wireless waiter' is an off the shelf product for restaurants and bars, and their bespoke mobile systems provide more flexible solutions for their other clients. The Portech and iSware systems provide different and complementary functions that could be combined to provide hybrid solutions. We may work closely together on future projects. This agreement complements the one made with Tang this week and it seems likely that the three companies will work on collaborative projects going forward.
RFID Expert
2008-05-13 12:00:00
We met Kelvin Cushman of the RFID superstore today. Kelvin has agreed to provide iSware customers the RFID expertise needed to complete the ReDeTrack RFID solution.
Closer Working with Tang Solutions
2008-05-13 10:00:00
We met with Simon Bromley of Tang Solutions in Wolverhamton today to discus working together on a number of projects. Barracuda is Tang's mobile computing product. Unlike ReDeTrack, Barracuda allows the user to define screens that the operator uses to collect technical data during processes such as safety inspections. The data collected is then presented in the form of pre-designed PDF documents. It is possible that we will work with Tang on future projects to provide our customers with a richer pallette of solutions as our two products have a number of complementary features.
April
Interop 2008
2008-04-28 08:40:51
The Interop expo kicked off today at the Mandalay Bay hotel in Las Vegas. We were there to meet representatives of Microsoft, Google, Motorola and many others in the exhibition rooms. We also took part in the side-room seminars in the 'Wireless and Mobile' stream. There is a lot happening in the platforms arena. If some speakers are right, the market share currently enjoyed by Microsoft in hand held device operating environments is about to be eroded. The new kids on the block are Open Moko (open source), Android (from Google) and Apple (on the iPhone and iPod touch). We will be teaming up with Staffordshire University to look at these new technologies. In particular, we will be looking at the possibility of an iPhone version of ReDeTrack.
Package Labels
2008-04-11 16:52:23
The Complete Courier version of ReDeTrack can now generate package labels. These are produced using the order management screen and can be printed on regular paper or on sticky labels using either desktop or portable printers. The labels incorporate bar codes to allow them to be scanned by the delivery drivers, so there should be no more errors.
Invoice Tool
2008-04-08 16:50:13
We have added a PDF invoice tool to our forthcoming Complete Courier version of ReDeTrack. This will use information gathered from the order and from delivery records to create invoices for your customers. These will be generated periodically - daily, weekly, etc - or automatically when the POD is received.
March
The Complete Courier Solution
2008-03-20 16:08:20
Our order entry and routing components are coming along nicely. Both can cope with courier operations (with a collection and a drop on the same day) and more traditional delivery tasks. The routing tool is very fast and provides extremely efficient delivery run plans on an ad-hoc basis or based on standard run 'skeletons' to allow for businesses that deliver to the home-based customer and to regular business customers.
Investment News
2008-03-13 16:24:55
Alan Hessell has today invested in iSware Limited, our trading body. The capital injection will help support some of our running costs, but more importantly to fund some of our marketing plans. Look out for our new CompleteCourier offering - which will provide a complete business management system for the Courier and Parcel delivery sector - we will be launching this sensational new product at the Courier and Parcel Logistics (CPL) expo in London next September and October.
Another New Partnership on the Horizon
2008-03-06 11:19:03
A meeting has been arranged for March 20th with a software company based in the North Midlands. This will be an initial investigation into the scope our two companies might have for collaboration, possibly including one or both of us acting as resellers for the other.
February
New Market Sector a Possibility
2008-02-29 18:34:52
At a meeting with a medium sized Staffordshire software company, it was agreed that ReDeTrack might provide value to the companies existing customers. Feelers will be put out over the next week or so to evaluate interest. Should the feedback be positive, meetings between ourselves and the end users will be arranged in order to discuss requirements and to arrange pilot projects. The name and business sector of the potential partner will be announced after the agreement is formalised.
New Partnership
2008-02-28 10:00:00
We demonstrated ReDeTrack at a meeting with Bob Boyd of UK Internet Mobile and Wireless, who specialise in IT solutions in the construction sector. Bob is looking at a number of potential products with a view to providing them as solutions for the specific requirements of his clients. The outcome of the meeting was positive, with Bob showing interest in reselling ReDeTrack.
Crosby Training 'Excellent'
2008-02-27 11:00:00
Training of the Birmingham engineering team was completed today with a session for the remaining two. The session included a ReDeTrack overview and specific training on operation of the handheld. A usability issue was raised and has now been addressed. The session was described as 'Excellent'.
Interest from Buildings Maintenance Company
2008-02-20 15:17:53
This week we visited a Midlands bases buildings maintenance business to demonstrate ReDeTrack. Their requirements are very similar to those of Crosby Lend Leases, one of our existing clients, so the system should suit their needs. The company concerned look after the maintenance of buildings for a number of national clients.
November
A Possible Electronics Supplier
0000-00-00 00:00:00
We met with a small, young St Petersburg company today. The graduate team are working on modern electronics and may be able to help us provide an entry-level PDA for these leaner times. The prototype will comprise either a bar code reader or an RFID radio, either a GPS+GPRS combo (for the field) or WiFi for the warehouse. The device will have a very simple user interface - possible a single button and some form of status display - and have no signature capture capability.